What to do in an emergency

The Property Department is available during working hours (8.30am to 4.30pm Monday to Friday) to give advice on the maintenance and upkeep of property.

Out of hours help

Plumbing and Heating – Status Mechanical Services (8am-5pm 0121 713 2196/ 5pm-8am Pager No. 07699 780287)

Emergency cover from 5pm (4pm on Fridays) to 8.00am Mon-Friday plus weekends.

Contact can be made via Emergency pager No.07699 780287
Ring pager No. and
Leave details of fault
Contact Name and address
SMS will then contact breakdown

General Building   –  Derek Lloyd 07810 632142

Electrical  –  Mick Bozinovic   07973 521965

Drainage  –   Harborough Drainage   01858 468084

Trees  –  Longfield Tree & Hedge Care (Tom Bale) 07710 451375

Diocesan Surveyors - Don West 07734 980368 and David Yates 07876 555586

Please contact a member of the Property Department on 024 7652 1333 at the earliest opportunity to alert them to the problem.

In the case of a fire
  • Get everyone out of the building
  • Stay out
  • Dial the Fire Service immediately on 999 – it’s free from any phone
  • If possible, close all doors and windows behind you (to delay fire spreading)
  • If you need to open a closed door, check to see whether it feels hot first – if it does, there may be fire behind it so don’t open it

Plan a Fire Escape Route:

  • Plan what you would do if there were a fire in your home and always keep the escape routes clear
  • Make sure everyone in your home is familiar with the escape plan
  • If the main exit from your home locks with a key make sure the key is always easily accessible and everyone in your household knows where it's kept.

You can find more detailed advice on the Fire Service website: http://www.fireservice.co.uk/

In the case of a gas leak

If you smell gas strongly:

  • Turn off the gas lever at the mains, which is next to the gas meter, by pulling the lever down
  • Do not operate electrical switches – on or off.  A spark could cause an explosion
  • Put out any naked flames and cigarettes
  • Open windows and doors

Ring the local gas emergency telephone number: 0800 111 999 immediately

If there is a weaker smell of gas, phone your local gas emergency number immediately: 0800 111 999. Treat it as a serious gas leak and follow above procedures. You can find more detailed gas advice on the following website: