Help with PDF documents

Nearly all documents on this website, and those distributed via the diocesan eBulletin, use the 'Portable Document Format' (commonly known as PDF).  There are three good reasons for this choice of format:

  • It is by far the most popular format used on the internet.
  • PDF documents are compatible with all modern computers, tablets and smart phones.
  • The software required to read PDF documents (eg Adobe Reader) comes pre-installed on most computers, tablets and smart phones.  And if not, it can be downloaded from the internet free of charge (see below).
Are alternative formats of documents available?

A few people can experience problems with PDF files and sometimes ask if files can be sent to them in a different format.  Unfortunately the Diocesan Office is unable to provide this service.  Many files have been created by third parties, and often the Diocesan Office only has access to the PDF version.

Troublshooting problems with PDF documents

Given the widespread popularity of PDF documents, any problems with reading them can be very frustrating.  You might like to try the following tips.

  • Are you using the latest version of Adobe Reader?  It is free of charge, and can be downloaded from here... http://get.adobe.com/uk/reader/
  • Does the document refuse to open?  Try right-clicking it and saving a copy of the document onto your computer.  Now see if you can open this saved copy.
  • Are you still having problems?  A friend, relative or a member of your church might be able to help.  If your computer is less than 10 years old, there ought to be a solution to this problem.